_____________ August 15, 1997 _____________ GSBCA 13687-RELO In the Matter of STANLEY E. ROUGHT Stanley E. Rought, Yuba City, CA, Claimant. Charles N. Stockwell, Directorate of Support Services, Defense Finance and Accounting Service, Denver, CO, appearing for Department of Defense. NEILL, Board Judge. A finance officer at Beale Air Force Base (AFB) in California has requested an opinion under 31 U.S.C.  3529 regarding the propriety of paying a claim for temporary quarters subsistence expenses (TQSE). The claim was submitted by a civilian employee assigned to that air base, Mr. Stanley E. Rought. For the reasons stated below, we conclude that the claim should be paid. Background In September 1993, claimant was issued orders transferring him from Naval Air Station (NAS), Moffett Field, California, to Beale AFB, California. The orders authorized a TQSE allowance for sixty days. Mr. Rought's travel orders listed one dependent, a son who was over the age of twelve. The orders also showed an estimated per diem of $115.50. Explanatory materials in the record indicate that this figure represents a maximum per diem of $66 for the employee ($40 for lodging and $26 for meals and incidental expenses (M&IE)) and three quarters that amount for his son. This being Mr. Rought's first transfer, he had little knowledge of the procedures to be followed. He contends that he was advised by personnel at Moffett Field and also understood from printed material sent to him from Beale AFB that receipts would be required for lodging expenses but not for meals as long as the amount spent on meals did not exceed the allowed per diem rate. The record for this case does, in fact, contain printed instructions for employees which highlight the need of receipts for lodging and professionally done laundry and dry cleaning. The instructions make no reference, however, to the additional requirements set out in C13009-E of the Department of Defense Joint Travel Regulations (JTR) that receipts be provided for any single expense of $25 or more (including meal expenses for one or more individuals) or an itemized statement showing the cost of each meal for each day. On October 2, 1993, Mr. Rought vacated his old residence. On October 4, he reported for duty at Beale AFB. On that same date he began his TQSE allowance. Mr. Rought states that he retained receipts for his lodging but not for his meals. He further states that in December 1993, after he had moved into his permanent quarters, his lodging receipts were accidentally destroyed. In January 1994, Mr. Rought discussed his claim with the base finance office. He states that he was told to get replacements for the records that were destroyed and that meals would be treated at the standard per diem rate. His efforts to obtain duplicate receipts for lodging were, for the most part, unsuccessful. As the deadline for filing a claim approached, Mr. Rought submitted a claim supported by a detailed "Statement In Absence Of Receipt" (ACC Form 79) and a daily itemization sheet. The statement explains how the original lodging receipts were accidentally destroyed. On the itemization sheet, Mr. Rought listed lodging for only twelve nights. The record contains receipts for nine of these twelve nights. No other entries appear for lodging on the itemization sheet. The sheet does, however, contain an entry for meals for each day the claimant was in temporary quarters. During the first week, the claimant was accompanied by his one dependent. For the remaining fifty-one days, the employee lists meals only for himself. For each day of the first period, he lists meal costs totaling $45 per day. For the remaining period he lists meal costs totaling $25 per day. In a statement provided for the record, Mr. Rought writes that, on presenting his claim to the finance officer, he was advised that it was fraudulent and would not be processed. He strongly denies the allegation. Nevertheless, recognizing that he was advised to retain receipts for lodging and accepting the responsibility for the loss of most of them, he is not pressing for reimbursement of lodging costs for which he has no receipts. Mr. Rought continues to seek reimbursement, however, for that portion of his per diem intended to cover meals. He explains that the situation regarding meals was considerably different from that regarding lodging. He states that, for meals, he was simply advised that he should stay within the per diem limits. He further states with some emphasis that he did so. He writes: My meal expenses did NOT exceed this allowable rate. Discussion The base finance officer denies that Mr. Rought was ever told that his claim was fraudulent. Rather, he states that he advised Mr. Rought only that the claim could not be processed. Understandably, the finance officer is troubled by the nature of the entries on the itemization sheet provided by Mr. Rought. He is of the opinion that the uniformity of the amounts claimed for each day's meals suggests that these may be estimates rather than actual costs. Section C13007-A.1 of the JTR expressly provides that reimbursement for subsistence expenses will be only for "actual subsistence expenses." A similar provision appears in section 302-5.4 of the Federal Travel Regulation (FTR). 41 CFR 302-5.4. This is the requirement which serves as the basis for the finance officer's concern. We agree that, before paying Mr. Rought's claim, the agency should be relatively certain that the claim represents actual costs. Certainly, if the claimant had retained receipts and kept a contemporaneous itemization sheet, the actual costs could be readily identified. His failure to do so, however, is not primarily attributable to his own lack of diligence but rather to the failure of others to provide him with accurate guidance. In such a case, it would be fundamentally unfair to hold the claimant to the rigorous standard normally applied in cases such as this. Given these circumstances, we do not consider the absence of the requisite documentation to be a fatal deficiency. There are in the record other persuasive indications that the amount sought does, in fact, represent actual costs associated with the claimant's TQSE. First among these is the fact that the claimant himself contends that they are actual expenses. While Mr. Rought may labor under the misapprehension that the finance officer challenges the truth of this claim, the finance officer assures us this is not the case. Second, the reimbursement sought is for funds expended for food -- a basic necessity. Thus the probability that expenditures were actually made is exceedingly high. Third, the claimant contends that he spent the amount claimed but nothing in excess of that amount since he was determined to stay within the per diem limit. Furthermore, the amounts sought are, in fact, within the M&IE limits of the allowable per diem. Where meals are taken in restaurants, we have previously concluded that the M&IE portion of the allowable per diem represents a reasonable expenditure for a day's meals. In this case, nothing in the record suggests that the meals were not taken in restaurants. We, therefore, consider that the amounts claimed for daily meals are reasonable. Kevin S. Foster, GSBCA 13639-RELO, 97-1 BCA  28,688 (1996). The reasonableness of these amounts only enhances the likelihood that the expenditures were actually made. In short, given the reasonableness of the amounts said to have been actually spent, the fact that they were spent for a basic necessity, and the fact that the claimant believed he could not exceed the M&IE limits of his per diem and his insistence that he did not do so, we are convinced that, notwithstanding the uniformity of the amounts claimed, they can reasonably be accepted as representing actual expenses rather than mere estimates. The finance officer should, therefore pay the claim in question. We note in closing that there is virtually no possibility that, in paying Mr. Rought s present claim for meals, the agency will be awarding him anything in excess of what he actually paid for his total TQSE. The total TQSE would normally include the costs of lodging but, as pointed out above, Mr. Rought has relinquished his claim for reimbursement of lodging costs for which he no longer has receipts. Given the length of time he was in temporary quarters and the few receipts still in his possession, this is obviously a significant sum. _______________________ EDWIN B. NEILL Board Judge