______________ August 15, 1997 ______________ GSBCA 13712-RELO In the Matter of MICHAEL D. FOX Michael D. Fox, Yuma, AZ, Claimant. M.Sgt. Clarence Hammond, Finance and Accounting Policy Implementation, Defense Finance and Accounting Service, Indianapolis, IN, appearing for Department of Defense. NEILL, Board Judge. Claimant, Mr. Michael D. Fox, a civilian employee of the Department of Defense (DOD), has submitted several vouchers seeking reimbursement for costs incurred in conjunction with a change in permanent duty station. The defense accounting office at Mr. Fox s new work station has refused to pay some of these vouchers which seek temporary quarters subsistence expenses (TQSE). The agency suspects that the claims do not represent actual costs incurred. We agree with this conclusion and approve payment only of those lodging expenses which the agency is reasonably certain were actually incurred. Background On March 9, 1994, claimant was issued permanent change of station orders transferring him from Jefferson Proving Grounds in Indiana to Yuma Proving Grounds in Arizona. His reporting day was to be on or about April 8, 1994. A TQSE allowance was originally authorized for sixty days. This was later increased to 120 days. Claimant, his spouse, and their two children departed from Madison, Indiana, on April 3, 1994. On April 9, they arrived at Yuma, Arizona. Thereafter, Mr. Fox submitted a series of claims. Mr. Fox s first voucher, dated April 25, 1994, covered travel from Madison to Yuma from April 3 to 9. A second voucher, dated May 3, 1994, covered TQSE from March 30 to April 2 at Madison and from April 9 to May 2 at Yuma. A third voucher, dated June 1, 1994, covered TQSE for the month of May. A fourth voucher, dated June 29, sought TQSE for the month of June. By letter dated August 25, 1994, the accounting office at Yuma advised Mr. Fox of the action taken on his four vouchers. Apart from a claim for auto repair, the claims set out in the first voucher were found to be acceptable. The accounting officer allowed a total of $1,252.70. On the second voucher, the accounting office concluded that Mr. Fox was entitled to $1,579.34 for TQSE while still at Madison. The second voucher, however, also included a claim for TQSE at Yuma for the period of April 9 to May 2. This was denied. The entries on the sheet for itemization of expenses for each meal of each day of that period were highly unusual. They were all for the same amount, namely, $24.50. In addition, Mr. Fox claimed $10 per day during this period of April 9 to May 2 for use of coin operated laundry machines. In its letter to Mr. Fox, the accounting office pointed out that the laundry claims were considered too high on a daily basis for the area. Because of suspected improprieties in the meals and laundry claim, the entire TQSE claim for this period of April 9 to May 2 was denied. The accounting office rejected the claims for TQSE in vouchers three and four in their entirety for the same reason that the TQSE in the second voucher for the period of April 9 to May 2 was rejected. In its letter of August 25 to Mr. Fox, the accounting office advised him that a reclaim could be filed for the items disallowed but that if any impropriety was suspected in the reclaim, the matter would have to be submitted to the Comptroller General for review. On December 29, 1994, Mr. Fox submitted three reclaims and one new claim. The three reclaims covered the period of April 9 to June 30, 1994. The new claim covered TQSE for July 1 to 31, 1994. Once again, the amount sought for each meal for each day was said to be $24.50. The claim for coin operated laundry was also unusually high, approximately $180 per month. The agency explains that in the Yuma area the normal charge is $1 per washer load and 25 cents per fifteen minutes of drying time. For lodging, claimant sought $40 per day for the period of April 9 to July 31. In the absence of adequate supporting documentation for lodging claims, the accounting office contacted the claimant's landlord directly. Using documentation provided by the landlord, the office was eventually able to develop a well documented statement of actual expenses for rent and utilities. A detailed memorandum in the record concludes that the allowable actual costs for lodging should total $2,936.34. In developing this figure, the accounting office took into account the fact that the daily claim of $40 for lodging was determined to be overstated by approximately $7 and that claimant, although seeking TQSE through July 31, nevertheless signed a lease for permanent quarters on July 13 and had his household goods delivered to the quarters on July 15. By letter dated June 26, 1995, Mr. Fox was advised by the base accounting office that his claim for July 1994 and his reclaims for the period of April 9 to June 30 were denied. He was offered the opportunity to appeal this decision to the General Accounting Office (GAO) if he wished. He accepted the offer. The matter was thereafter referred to GAO in accordance with his request. Discussion Although well aware of the nature of the agency's concern with the amounts he is claiming for meals, Mr. Fox, in his own written comments, has offered little to show that the $24.50 claimed for each meal represents actual expenses. He admits to having been furnished written guidance provided to civilian employees of DOD for permanent change of station travel. The record contains copies of some of the pertinent pages of this printed guidance. Statements contained in these pages make it abundantly clear that reimbursement for subsistence costs incurred during relocation is for actual expenses. This is, of course, in keeping with an applicable provision of the JTR. Section C13007-A.1 of the JTR expressly provides that reimbursement for subsistence expenses will be only for "actual subsistence expenses." A similar provision appears in section 302-5.4 of the Federal Travel Regulation (FTR). 41 CFR 302-5.4. In his written comments, claimant suggests that his fundamental problem is that he failed to retain receipts for his meals. He complains that the printed guidance provided to him was less than adequate. Nevertheless, he quotes an instruction in that material which expressly states: A statement is required showing the cost of each meal for each day, by date and the location where and by whom meals were taken. It is precisely this itemized statement and not the lack of receipts which poses the greatest problem for Mr. Fox. The entries he has made on the statements provided with his vouchers are totally lacking in credibility and no comments offered by him make them less so. We have required reimbursement of meal expenses where the claimant did not provide receipts but submitted credible contemporaneous documentation. Credible itemization statements would have done much in this regard to strengthen Mr. Fox's claims. Indeed, the need for them was clearly stated in the printed instructions provided to him. Nevertheless, what he ultimately provided was wholly inadequate owing to its lack of credibility. In the absence of credible supporting documentation, we have found the agency is not obligated to pay a claimant any amount for meal expenses, particularly when claimant could not establish that the expenses were either actually or reasonably incurred. Michael L. Morgan, GSBCA 13646-RELO, 97-2 BCA  29,018; Luther R. Dixon, GSBCA 13694-RELO, 97-1 BCA  28,947. We, therefore, find the agency's refusal to pay Mr. Fox's claim for meals for the period of April 9 to July 31 appropriate under the circumstances. As to Mr. Fox's claim for the costs of using coin operated laundry machines, we agree with the agency that the amount sought is so unreasonable as to make the assertion that it was actually spent highly doubtful. In his written comments, Mr. Fox offers no explanation for why these alleged costs were so high. Mr. Fox's total claim for lodging for the period in question clearly cannot be allowed in its entirety. The agency's calculation of $2,936.34, however, as the actual cost of lodging is highly credible and appears to have effectively eliminated from the original claim any suspected impropriety. Thanks to the accounting office's assiduous efforts, it is relatively certain that Mr. Fox actually paid this amount for lodging. He should, therefore, be awarded this amount but no more. __________________ EDWIN B. NEILL Board Judge