April 9, 1997 GSBCA 13730-RELO In the Matter of DELAND L. BROTEN Deland L. Broten, Roseau, MN, Claimant. James O. Burnett, Chief, Claims and Adjudication Division, Defense Finance and Accounting Service, Indianapolis, IN, appearing for Department of Defense. GOODMAN, Board Judge. Mr. Deland L. Broten is a civilian employee of the Department of the Army. On February 10, 1995, he requested through the transportation office at Grand Forks Air Force Base, North Dakota that his personal property be moved from Roseau, Minnesota to Gwinn, Michigan as part of a permanent change of station move. The transportation office arranged to have the property shipped via motor van on a Government bill of lading (GBL), and authorized payment for shipping of household goods (HHG) weighing up to 18,000 pounds. The agency determined that Mr. Broten shipped a total weight of 19,560 pounds, resulting in excess weight of 1,560 pounds. By letter dated December 6, 1995, from the agency, Mr. Broten was charged $843.40 for the excess weight shipped. Mr. Broten responded by letter dated January 3, 1996. He alleges that when he processed the shipment of his HHG through the Transportation Management Office (TMO) of his agency, he was told that his allowed weight was 18,000 pounds minus 10 percent for shipping boxes, packing materials, etc. He further alleges that after his goods were loaded and weighed, he was told that a deduction of 10 percent would be made. He states: Since my total weight was 19,560 pounds and 10% deducted would be 1,956 pounds which then gives me a grand total of 17,604 shipped. I therefore have not exceeded the maximum weight allowed. Mr. Broten alleges that when he received the agency s letter informing him of the debt, he again called the TMO and received the same response. By letter dated February 29, 1996, the agency reiterated that Mr. Broten was responsible for the repayment of the debt assessed for excess shipping and further stated that "[t]he Comptroller General has ruled that government employees cannot be held accountable for erroneous information." On March 11, 1996, Mr. Broten requested review by the General Accounting Office of the agency s decision to hold him liable for $843.40 for excess weight in the shipment of HHG. He further stated in that letter that had he not received the erroneous information discussed above, he would have transported sufficient HHG in his pick-up truck, which he drove empty to his new duty station. Statute authorizes an agency to pay for transportation of (and related activities involving) household goods and personal effects not in excess of 18,000 pounds net weight. 5 U.S.C.  5724(a)(2) (1994). The Joint Travel Regulations (JTR), applicable to Department of Defense civilian employees, implement the statute. JTR 8000.A reads, in relevant part: A. General. The maximum weight of household goods (HHG) that may be transported or stored in connection therewith at Government expense is limited to 18,000 pounds net weight for all employees. . . . . B. Determining the Net Weight 1. Uncrated Shipments. When HHG are shipped uncrated as in a household mover s van or similar conveyance, the net weight shall be that shown on the bill of lading or on the weight certificate attached thereto, which, under Interstate Commerce Commission (ICC) regulations, includes the weight of barrels, boxes, cartons, and similar materials used in packing, but does not include pads, chains, dollies, and other equipment needed to load and secure the shipment. According to the regulation, for all weight in excess of the authorized allowance, the employee must pay the excess weight charges. Mr. Broten alleges that but for erroneous advice received from the Government, he would not have shipped amounts in excess of the authorized allowance. It is therefore his position that the debt arose solely from the erroneous advice he received from the agency. We see no reason to doubt Mr. Broten. In fact, the agency s response dated February 29, 1996, does not deny that erroneous information was given, but states: The Comptroller General has ruled that government employees cannot be held accountable for erroneous information. We consider Mr. Broten to have acted in good faith and to be free from fault in this matter. Even so, this Board cannot relieve Mr. Broten from this debt. As explained below, the only possible remedy would be a waiver of the debt, which this Board does not have the authority to exercise. The head of an agency has authority to waive an employee's liability for debts rising out of certain "erroneous payments" where collection would be "against equity and good conscience and not in the best interests of the United States" and there is no indication of "fraud, misrepresentation, fault, or lack of good faith" on the part of the person whose debt is requested to be waived. 5 U.S.C.  5584 (a)(2)(A) (1994). This waiver authority applies to erroneous payments of travel and transportation expenses. Pub. L. No. 99-224, 99 Stat. 1741 (1985). It is standard practice of Government agencies to ship a qualifying individual's HHG at Government expense and to then collect any charges for excess weight or extra services, as the agency attempts to do in the instant case. When a HHG shipment is made under this system, the GBL constitutes a contract between the Government and the carrier under which the carrier is entitled to be paid for its services. The Comptroller General concluded that there is no "erroneous payment" for purposes of the waiver statutes where the Government pays or bears the cost of a HHG shipment which exceeds the applicable weight allowance in reliance on collection of the additional charges for the excess weight from the employee pursuant to this standard procedure. In these circumstances, the Government has committed no "error," but has merely made payment in the normal course of business to satisfy its obligation to the carrier. Transportation Debt Waivers--Household Goods and Mobile Homes, 67 Comp. Gen. 484 (1988). Mr. Broten therefore must pay excess weight charges, unless the circumstances warrant relief under the waiver statute. The Comptroller General recognized that there might be some cases where excess weight charges were incurred as the result of Government error, such as where the excess weight was shipped on the basis of erroneous authorizing orders. The Comptroller General noted that these unusual cases should be dealt with on a case-by-case basis. In Robert S. Jackowski, B-229335 (Oct. 21, 1988), the Comptroller General exercised this waiver authority to relieve an employee of a debt for shipping HHG arising from erroneous information which resulted in a shipment that exceeded the weight limitation, in circumstances similar to those in the instant case. The Jackowski decision dealt with a uniformed employee of the Department of Defense. Paul Rodriguez, B-229107 (Aug. 22, 1988), applied the waiver authority in similar circumstances to a civilian employee. The waiver authority for Mr. Broten s debt resides in the head of the agency, in this case the Department of Defense. That department may now wish to consider exercising its delegated authority with regard to Mr. Broten s claim. This Board does not have the authority to grant relief under the waiver statute. _________________________ ALLAN H. GOODMAN Board Judge