____________________ June 5, 1997 ____________________ GSBCA 13919-RELO In the Matter of ROBERT W. MILLER Robert W. Miller, Colorado Springs, CO, Claimant. Charles N. Stockwell, Finance and Accounting Liaison Office, Directorate of Support Services, Defense Finance and Accounting Service, Denver, CO, appearing for Department of Defense. DeGRAFF, Board Judge. In May 1996, Robert W. Miller, an employee of the Department of the Air Force (Air Force), transferred from Vandenberg Air Force Base in California to Peterson Air Force Base in Colorado. Before the Air Force prepared Mr. Miller's travel authorization, it analyzed the cost of moving his household goods (HHG). The Air Force determined that moving the goods by the "GBL" (government bill of lading) method would cost approximately $8,613, and that moving the goods by the "commuted rate" method would cost approximately $11,464.80. The $8,613 estimate included the cost of packing, hauling, and other additional services. When household goods are moved using the GBL method, the Government arranges with a carrier to move the goods and then pays for the move according to a contract between the carrier and the Government. The Government is the shipper and the goods move according to a GBL. When household goods are moved using the commuted rate method, the employee is the shipper and is responsible for making arrangements for the move. The employee pays for the move and the Government reimburses the employee according to a schedule of established rates. 41 CFR 101-40.203-2; 101-40.203-3; 302-8.3 (1996). The Air Force prepared Mr. Miller's travel authorization to say, "Authorized shipment of HHG by GBL. . . . HHG by GBL $8,000. . . . Employee may perform self move but actual cost reimbursed by GBL." Mr. Miller told his personnel office that, twice before, he had been authorized to move himself and he had been reimbursed at the commuted rate. According to Mr. Miller, his personnel office looked into this and told him that he could move himself and be reimbursed at the commuted rate. Mr. Miller packed and shipped his household goods himself. After Mr. Miller moved, the personnel office amended the last sentence quoted above of Mr. Miller's travel authorization to say, "Employee may perform self move but cost reimbursed by commuted rate not to exceed GBL." Mr. Miller's actual, out of pocket costs of his move were $2,475.42, and the Air Force reimbursed him for these costs. Mr. Miller claims that he is entitled to be paid the $8,000 that his travel authorization said it would cost to ship his household goods using the GBL method. Mr. Miller also says that he did not choose to perform the move himself. Instead, he says, he was "instructed that [he] was authorized to perform the self move . . . ." The Air Force decided to deny Mr. Miller's claim and Mr. Miller asked that we review the Air Force's decision. Discussion The Federal Travel Regulation (FTR) provides that, as a general policy, agencies will use the commuted rate method for shipping an employee's household goods. The goods can be shipped using the GBL method, however, if the costs to be incurred by the agency for packing and other services are determined in advance and if the GBL method is expected to result in a savings of $100 or more. 41 CFR 302-8.3. The Federal Property Management Regulations (FPMR) provide that it is up to the employing agency to decide whether to use the GBL method or the commuted rate method to move an employee's household goods. The FPMR also provides that when an agency decides that the GBL method shall be used and an employee chooses to use a rental truck, trailer, or private conveyance to transport his household goods, the agency will reimburse the employee for his actual expenses (vehicle rental fee, fuel, etc.), not to exceed the amount the agency would have paid if the employee's household goods had been moved in one lot and on one GBL by the lowest cost carrier providing the level of service required. 41 CFR 101-40.203-2. The Joint Travel Regulations (JTR), which supplement the FTR for civilian employees of the Department of Defense, provide that the cost of shipping by the GBL method will be compared to the cost of shipping by the commuted rate method. If the estimated cost of one method exceeds the estimated cost of the other method by more than $100, the more economical method will be used. The JTR provides that if shipment by GBL is more economical and the employee chooses to make his own arrangements for shipping his household goods, the agency will reimburse the employee for his actual expenses, not to exceed what it would have cost if the goods had been shipped using the GBL method. JTR C8001-D3c. Neither the advice given to Mr. Miller by the personnel office before he moved nor the amendment made by the personnel office to Mr. Miller's travel authorization after he moved bind the Air Force to pay Mr. Miller the commuted rate. The Air Force performed a cost comparison and determined that the GBL method was less expensive than the commuted rate method and so, according to the JTR, the GBL method was supposed to be used to ship Mr. Miller's household goods. The personnel office's oral advice and its amendment of the travel authorization to refer to the commuted rate were contrary to the JTR and do not obligate the Air Force to pay Mr. Miller at the commuted rate. The personnel office's mistake cannot bind the Air Force to spend money in violation of the JTR. Federal Crop Insurance Corp. v. Merrill, 332 U.S. 380 (1947); Kevin S. Foster, GSBCA 13639-RELO, 97-1 BCA  28,688 (1996); Robert W. Holland, B-262054 (Oct. 10, 1995). The amount that the Air Force paid Mr. Miller is correct. The JTR provides that if, as in this case, shipment by GBL is more economical and the employee chooses to make his own arrangements for shipping his household goods, the agency will reimburse the employee for his actual expenses. Although Mr. Miller says that he did not choose to perform his move himself, Mr. Miller's travel authorization, even as amended, said that shipment by the GBL method was authorized. Mr. Miller could have allowed the Air Force to arrange to ship his household goods, but he decided to make those arrangements himself. In summary, the Air Force correctly decided to reimburse Mr. Miller for the actual, out of pocket costs that he incurred when he moved his household goods. Mr. Miller's claim is denied. _______________________________ MARTHA H. DeGRAFF Board Judge