June 5, 1997 GSBCA 14065-RELO In the Matter of DAWN S. DAUGHERTY Dawn S. Daugherty, Los Alamos, NM, Claimant. George M. Tengan, Chief Certifying Official, Department of Energy, Washington, DC, appearing for Department of Energy. DANIELS, Board Judge (Chairman). Dawn S. Daugherty was transferred from a Department of Defense facility in Alexandria, Virginia, to a Department of Energy (DOE) office in Los Alamos, New Mexico. DOE authorized reimbursement of expenses she incurred in connection with the sale of her home in Virginia and purchase of another house in New Mexico. Ms. Daugherty sold her residence in Woodbridge, Virginia, in October 1996 and asked DOE to pay for costs she incurred in doing so. DOE paid some of the costs and denied reimbursement of others. Ms. Daugherty has asked us to review the denial of $3,546.80 in closing costs she paid for the buyer of the house. These expenses are listed on the settlement sheet as follows: Department of Veterans Affairs (VA) funding fee $2,000.00 Title insurance 420.80 Appraisal fee 300.00 Abstract or title search 150.00 Recording fees 37.00 Survey 235.00 State tax stamps 303.00 City/county tax stamps 101.00 The Federal Travel Regulation (FTR) provides that if a federal civilian employee is transferred from one official station to another and various conditions are met, miscellaneous expenses involved in the employee's sale and/or purchase of a residence shall be reimbursed by the Government under certain circumstances. The circumstances are that the expenses "are customarily paid by the seller of a residence in the locality of the old official station or by the purchaser of a residence at the new official station, to the extent they do not exceed specifically stated limitations, or in the absence thereof, amounts customarily paid in the locality of the residence." 41 CFR 302-6.2(d) (1996). The claimant and the agency in this case disagree as to whether, in Woodbridge, Virginia, in October 1996, it was customary for the seller of a home to pay a buyer's closing costs of the kinds listed above. In visiting the key FTR provision on other occasions, we have held that an expense is "customarily" paid if, by long and unvarying habitual actions, constantly repeated, such payment has acquired the force of a tacit and common consent within a community. Christopher L. Chretien, GSBCA 13704-RELO, 97-1 BCA  28,701 (1996). We have also explained that the burden is on the claimant to show that payment of the costs was customary in the community and at the time in question. Id.; Paul B. Garvey, GSBCA 13658-RELO, 97-1 BCA  28,690 (1996); Board Rule 404(c) (48 CFR 6104.4(c) (1996)). Ms. Daugherty has provided us with two letters regarding the matter at issue. One letter is from a local real estate broker; the other is from a representative of the title insurance company which was responsible for this transaction. Both writers explain that in the relevant community, both at the relevant time and earlier, it has been customary for sellers of property whose purchase is being financed by VA loans to pay the buyer's closing costs. DOE's only response regarding the matter is a statement that "[c]laims for reimbursement for other DOE employees from this area have not included costs for buyer's closing costs." This Board has scant independent knowledge of how real estate transactions are handled in communities around the country, much less how they have been handled during various times in the past. We must of necessity rely on claimants and agencies, when the usual way of doing things becomes an issue, to provide us with evidence on the matter. Ms. Daugherty has come forward with credible evidence from knowledgeable persons. We note that the assertion contained in the letters is not unique; in other cases involving VA loans in other communities at other times, the General Accounting Office held, based on information provided by the Department of Housing and Urban Development, that where property was being financed by a VA loan, it was customary for the seller to pay the buyer's closing costs. Edward M. Weglarz, B-236362 (Nov. 9, 1989); James K. Lee, B-191402 (Nov. 22, 1978). DOE's response is not credible evidence on the matter at issue. The agency's statement may be nothing more than a reflection that other employees who have sold homes in the Woodbridge area have not sold to individuals who have financed their purchases with VA loans. Local custom can vary within a locality according to the type of mortgage financing the purchaser obtains. Jeffrey A. Ciocco, B-256699 (Aug. 12, 1994); Weglarz. We find for the claimant as to the customariness of sellers paying buyer's closing costs. See Robert Messie, GSBCA 13807-RELO (Mar. 20, 1997). This finding does not dispose of the case, however. We must review each of the specific items for which Ms. Daugherty seeks reimbursement to determine whether, pursuant to the FTR, reimbursement is appropriate. As to the VA funding fee, the law is well established that reimbursement is not permissible. This fee is the sort of finance charge which the FTR directs agencies not to reimburse. 41 CFR 302-6.2(2)(v); Peter C. Wagner, GSBCA 13907-RELO, 97-1 BCA  28,793; Anders E. Flodin, 64 Comp. Gen. 674 (1985). The remaining items are reimbursable "to the extent they do not exceed specifically stated limitations, or in the absence thereof, amounts customarily paid in the locality of the residence." DOE has not alleged that the amounts claimed should be reduced for either of these reasons. The cost of title insurance is reimbursable in part. The greater portion, $320.80, is reimbursable because it went for a mortgage title insurance policy which was purchased for the protection of, and was required by, the lender. 41 CFR 302-6.2(d)(1)(viii). The remainder constituted owner's coverage, and since we have been given no indication that it was a prerequisite to financing or the transfer of the property, rather than for the protection of the buyer, it is not reimbursable. Id. 302-6.2(d)(1)(ix), (2)(i); Messie; Patricia S. Snyder, GSBCA 13797-RELO, 97-1 BCA  28,709 (1996); William E. Howard III, B-245457 (Feb. 14, 1992). The other costs are fully reimbursable, in accordance with various provisions of 41 CFR 302-6.2: appraisal fees (paragraph (b)); title searches and abstract preparation, recording fees, and costs of making surveys (paragraph (c)); state tax stamps (subparagraph (d)(1)(v)); and city and county tax stamps (subparagraph (d)(1)(vi), since they are similar in nature to state tax stamps). We grant Ms. Daugherty's claim in part. DOE should reimburse her for $1,446.80 of the closing costs she paid for the buyer of her home in Woodbridge, Virginia. _________________________ STEPHEN M. DANIELS Board Judge