________________ January 20, 1998 ________________ GSBCA 14336-RELO In the Matter of CHRISTOPHER P. KNEIB Christopher P. Kneib, San Diego, CA, Claimant. Lou Pohlenz, Office of the General Counsel, Department of the Navy, Naval Command, Control and Ocean Surveillance Center, San Diego, CA, appearing for Department of Defense. VERGILIO, Board Judge. The approving official for the paying activity was the appropriate individual to determine the real estate commissions generally charged in the area where the residence was sold. This official concluded that 6% was the generally charged rate. Such a determination was reasonable and rationally based--it was supported by statements from the office manager of the real estate agent used in the sale and from individuals employed by the Department of Housing and Urban Development (HUD). Although, prior to entering into an agreement with the real estate agent, the claimant had been assured by an experienced individual at the old duty station that he considered the 7% commission to be reimbursable, that conclusion is not dispositive and does not entitle the claimant to reimbursement. The claimant has not demonstrated that 7% is the generally charged rate. The claimant, Christopher P. Kneib, a civilian employee of the Department of Defense, changed permanent duty stations with the Navy. The agency authorized reimbursement of expenses in the sale of his residence. The claimant inquired of an individual in charge of approving real estate expenses at the old duty station. The individual related that the claimant would get reimbursed for commissions up to 7% because that was the customary fee for the area. Thereafter, the claimant signed a listing agreement with a 7% commission, and incurred that expense. He sought reimbursement at that rate, with the support of his old duty station. The agency, through the approving official for the new duty station, authorized reimbursement at 6%, as the generally charged rate, instead of the 7% incurred, which the claimant seeks. The Joint Travel Regulations (JTR) applicable to civilian personnel of the Department of Defense specify that a real estate commission paid by the employee for services in selling his residence is reimbursable, but not in excess of rates generally charged for such services by the broker or by brokers in the locality of the old duty station. JTR C14002-A.1. The regulations applicable at the time expressly provided that technical assistance in determining the reasonableness of an expense may be obtained from the local insuring office of HUD serving the area in which the expense occurred. JTR 14004-C.2 (the office will furnish information concerning local custom and practices with respect to the charging of closing costs). Costs are to be borne by the gaining department. JTR C1052-B.2. The ultimate responsibility for approving reimbursement rested with an individual at the new duty station. JTR C14004-D. The approving official, who had seen several hundred claims pass through his office, did not view the 7% commission as a normal charge. He contacted the office manager of the real estate agent used in the sale, who is said to have stated that 6% is the normal fee collected by the office for the sale of residential real estate in the area. The official also sought the assistance of HUD, which orally responded, and then stated in writing: "The normal and customary real estate commission paid in the [applicable] area is 6% of the sales price and is a seller's expense." The approving official concluded that 6% is the generally charged rate. At the old duty station, an agency director of a real estate division determined that the 7% rate was regularly and customarily charged for the area, and was reasonable. He recommended that 7% be reimbursed. However, that individual was not charged with making the determination regarding the claimant. The approving official, while aware of the conclusions reached at the old duty station, relied upon the input from the office manager of the real estate agent and HUD in reaching his conclusion that 6% is the generally charged rate. The determination by the approving official is rationally based and does not reflect an abuse of discretion. The claimant has demonstrated no error in the agency's payment of 6%, but not 7%, of the sale price. ____________________________ JOSEPH A. VERGILIO Board Judge