Board of Contract Appeals General Services Administration Washington, D.C. 20405 __________________________ October 21, 1998 __________________________ GSBCA 14675-RELO In the Matter of JANET STERN Janet Stern, Alexandria, VA, Claimant. Gerald L. Matney, Chief, Travel and Transportation, Office of Inspector General, Department of Defense, Arlington, VA, appearing for Department of Defense. DeGRAFF, Board Judge. In mid-1997, the Department of Defense (DoD) transferred Janet Stern from Nashville, Tennessee to Arlington, Virginia. In connection with the transfer, Ms. Stern sold her home in Nashville and asked DoD to reimburse her for the expenses that she incurred in connection with the sale. DoD reimbursed Ms. Stern for all of her claimed expenses, except the buyer s closing costs that she paid. DoD decided not to reimburse Ms. Stern for those costs because it determined that a seller s payment of a buyer s closing costs was not customary in the area where Ms. Stern sold her home. Ms. Stern asks us to review DoD s decision. Ms. Stern and DoD agree that, in order for DoD to reimburse Ms. Stern for the buyer s closing costs that she paid, the charges that she incurred must be customarily paid by the seller of a residence at her old official duty station. This is what the regulations that authorize payment of relocation expenses require. 41 CFR 302-6.2 (1997); Joint Travel Regulations C14002. In support of her position that it was customary for sellers to pay buyers' closing costs in the area where her former home is located, Ms. Stern offers a letter from a real estate broker which addressed two issues. First, the broker stated that it was the common and usual practice for sellers to pay some of the costs incurred by Ms. Stern that DoD initially decided were not reimbursable. After receiving the broker s letter, DoD paid those costs and they are not at issue here. Second, the broker addressed Ms. Stern s payment of her buyer s closing costs: The Nashville market is strong in most areas; however, in Area 8, which is where Ms. Stern s property was located, the market was and is extremely slow. Houses were staying on the market for approximately 2 to 3 times longer than other market areas, inventory for resale homes was extremely high and competing against a large inventory of new construction homes. The inventory in Ms. Stern s neighborhood alone was 17-20 resale homes and these homes were remaining on the market for sale for 2 to 3 times longer than the average days on the market. Due to the large number of inventory of homes, the market time, and the incentives being given by the builders it was necessary to be competitive in incentives as well as pricing. The letter does not say that a seller s payment of a buyer s closing costs was the common and usual practice in the area. DoD correctly denied Ms. Stern s claim. Ms. Stern has the burden of establishing that it was customary for sellers in the locality of her former home to pay buyers closing costs. 48 CFR 6104.1(c) (1997). The broker s letter explains that sellers in Ms. Stern s neighborhood who wanted to sell their homes more quickly than they otherwise might, could decide to offer some incentives to prospective purchasers. The letter does not say that sellers customarily paid buyers closing costs. Because Ms. Stern has not established that sellers in the area where her former home is located customarily paid their buyers closing costs, we agree with DoD s decision to deny Ms. Stern s claim for reimbursement. __________________________________ MARTHA H. DeGRAFF Board Judge