Board of Contract Appeals General Services Administration Washington, D.C. 20405 _______________ June 3, 1999 _______________ GSBCA 14916-RELO In the Matter of CHERYL A. KORMAN Cheryl A. Korman, Milford, CT, Claimant. Jeanette Bushner, Chief, Audit and Travel Section, Financial Services Center, Department of Veterans Affairs, Austin, TX, appearing for Department of Veterans Affairs. DeGRAFF, Board Judge. Mistakes made by Government employees do not authorize agencies to expend public funds in excess of amounts authorized by regulation. Therefore, an agency cannot reimburse an employee for temporary quarters subsistence expenses in excess of the maximum amount permitted by regulation, even though the agency provided erroneous information to the employee concerning reimbursement. Background In late 1997, the Department of Veterans Affairs (DVA) transferred Cheryl A. Korman from New Hampshire to Connecticut. Ms. Korman s travel authorization stated that the DVA would reimburse her for up to sixty days of subsistence expenses while she occupied temporary quarters. The authorization estimated that the cost of reimbursing Ms. Korman for her temporary quarters subsistence expenses (TQSE) would be $6300, which is $105 per day for sixty days. Ms. Korman thought that the estimated cost of her TQSE might be too large an amount, and so she called the travel office at her new duty station and asked whether the amount was accurate. The travel office told Ms. Korman that the amount was correct. Ms. Korman called the travel office a few days later to double- check this information and was again told that the amount was correct. Ms. Korman s travel office in New Hampshire told her that the maximum reimbursable amount was $50 per day for lodging and $30 per day for meals, and that the travel office at her new duty station must have made some sort of special arrangement if it was going to reimburse her at a rate of $105 per day. Ms. Korman again spoke with the travel office at her new duty station and verified that the $105 per day rate was correct. Ms. Korman began staying in temporary quarters in Connecticut in mid-January 1998. She subsequently asked the travel office whether she would be reimbursed the same amount for her second thirty days of TQSE as for her first thirty days of TQSE. The travel office told Ms. Korman that her travel orders were accurate and that she would be reimbursed for expenses of $105 per day. Ms. Korman stayed in temporary quarters for sixty days and incurred lodging expenses of more than $50 per day during that time. When she asked to be reimbursed for her TQSE, the DVA realized that the applicable regulation limited Ms. Korman s reimbursement to $50 per day for lodging and $30 per day for meals for her first thirty days of TQSE, and $37.50 per day for lodging and $22.50 per day for meals for her second thirty days of TQSE. The DVA decided to reimburse Ms. Korman in accordance with the regulation, and she received $1950 less than she claimed. Ms. Korman asks us to review the DVA s decision. Discussion Understandably, some DVA officials in Connecticut would like to reimburse Ms. Korman for the $1950, because their travel office provided her with incorrect advice. The Chief of DVA s Audit and Travel Section, however, takes the position that the regrettably erroneous advice that was repeatedly provided by the travel office in Connecticut cannot override the regulations that provide for reimbursing Ms. Korman for her TQSE. The Chief of DVA s Audit and Travel Section correctly concluded that the mistakes made by the DVA travel office in Connecticut do not entitle Ms. Korman to reimbursement in excess of the maximum amount allowed by regulation. Similarly, the mistaken cost estimate set out in her travel authorization does not entitle her to reimbursement in excess of the maximum allowable amount. Mistakes made by Government employees do not authorize agencies to expend public funds in excess of amounts authorized by regulation. Masood Badizadegan, GSBCA 14393-RELO, 98-2 BCA 29,789. The regulation that authorized DVA to reimburse Ms. Korman provided that the maximum TQSE reimbursement for the first thirty days in temporary quarters was the standard continental United States per diem rate, which was $50 per day for lodging and $30 per day for meals and incidental expenses in early 1998. 41 CFR ch. 301, app. A (1997). The maximum reimbursement for the second thirty days in temporary quarters was 75% of these amounts. 41 CFR 302-5.100, -5.102. The DVA correctly decided that it is required to reimburse Ms. Korman in accordance with the regulation, and is not bound by the erroneous statements made by its travel office in Connecticut. The claim is denied. __________________________________ MARTHA H. DeGRAFF Board Judge